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Pharmacy Technician Support
Pharmacy Technicians for your GP Practice, PCN OR GP Federations
- Reduce medicines administration and prescribing workload
- Improve medicines safety, reconciliation and repeat prescribing processes
- Flexible, fully managed support for primary care teams nationally
Pharmacy Technician Support for Primary Care
Core Prescribing Solutions provides fully managed technology enabled pharmacy technician support for GP practices, Primary Care Networks and GP federations nationwide.
Our GPhC-registered technicians integrate with existing teams and systems to improve medicines processes, reduce routine workload and support safer, more consistent care.
Each service is tailored to your priorities, patient population and patient demographics and staffing model, with onboarding, governance, supervision, reporting and operational support built into each crafted service model.
What Is a Pharmacy Technician?
A UK pharmacy technician is a registered pharmacy professional who supports the safe and effective use of medicines.
The pharmacy technician role in primary care focuses on the technical, administrative and patient-support processes that keep prescribing systems running safely. Pharmacy technicians work alongside clinical pharmacists, GPs, nurses and administrative and practice teams, completing agreed tasks within their clinical competence and escalating clinical decisions when required.
Pharmacy Technician Responsibilities in Primary Care
The exact scope of pharmacy technician responsibilities will depend on local priorities, competence, governance arrangements and the needs of each practice or network.
Key responsibilities include:
- Medicines Reconciliation: Reviewing hospital discharge information, updating medication records and identifying discrepancies requiring clinical review.
- Repeat Prescription Management: Processing routine simple repeat requests, resolving appropriate queries and supporting safer repeat prescribing workflows.
- EPS and eRD Support: Helping practices use the Electronic Prescription Service and electronic repeat dispensing more effectively.
- Structured Medication Review Support: Identifying and preparing suitable patients, gathering relevant information and supporting agreed follow-up actions within scope.
- Medicines Monitoring and Recalls: Supporting searches, recalls and follow-up processes for patients who require medicines monitoring.
- Audits and Quality Improvement: Completing medicines audits, improving data quality and supporting action plans arising from audit findings.
- Patient Medicines Support: Helping patients understand how to use their medicines safely and supporting adherence within the technician’s agreed scope.
- SOP and Workflow Improvement: Supporting consistent medicines processes, standard operating procedures and safer ways of working across practices.
How Core Prescribing Solutions Delivers Pharmacy Technician Services
Our pharmacy technician services are delivered through a managed model rather than simple workforce placement. We support the service from initial planning through to ongoing delivery and performance review.
- Service Mobilisation and Onboarding: We agree priorities, scope the workload, configure workflows and prepare the technician to work effectively within your organisation.
- Integration with Practice Systems: Technicians work within existing clinical systems, SOPs and communication pathways so the service becomes part of your wider primary care team.
- Governance and Supervision: Documented governance, supervision and escalation frameworks support safe delivery and clear accountability.
- Flexible Workforce Capacity: Support can be scaled around your practice and PCN list size, workload, service objectives and existing pharmacy workforce.
- Named Account Management: A designated account manager and training and development lead provides a consistent point of contact and helps keep delivery aligned with agreed priorities.
- Ongoing Reporting and Service Visibility: Activity and performance reporting help practices and PCNs understand delivery, identify opportunities and maintain operational oversight.
Direct Benefits to Your Practice and Patients
Our technicians strengthen medicines processes while releasing time across the wider clinical and administrative team.
| Practice Benefits | Patient Benefits |
|---|---|
| Reduces GP workload By handling routine tasks, technicians free up time for more complex clinical work. | Better medication adherence Patients receive guidance on how and when to take medications correctly. |
| Improves SOP implementation Technicians support process consistency, helping embed safe practices across the team. | More informed about medications Patients benefit from one-to-one support and explanations, improving confidence. |
| Streamlines medication processes They enhance workflow around repeat prescribing, EPS, and discharge reconciliation. | Access to health education Technicians promote healthy living, vaccinations, and preventative care. |
| Cost-effective team expansion Affordable support that boosts your skill mix without needing full-time clinical hires. | Improved safety and outcomes Their input helps reduce errors, identify risks, and support long-term condition management. |
Why Choose Core Prescribing Solution for Pharmacy Technician Support?
Core Prescribing Solutions provides managed pharmacy technician services designed specifically for primary care and have a clear track record of delivering these services successfully nationwide.
Our model supports long-term service continuity rather than relying on short-term, agency-style cover.
Here’s what sets us apart:
- Primary Care-Experienced Workforce: Our GPhC-registered pharmacy technicians understand the systems, workloads and operational demands of GP practices and PCNs.
- Fully Managed Delivery: Mobilisation, workforce planning, governance, supervision and reporting are built into the service.
- Strong Clinical Governance: Clear accountability, documented supervision and escalation routes support safe and consistent delivery.
- Technology-Enabled Service: Our technology supports activity visibility, service management and the efficient scaling of delivery.
- Dedicated Account Support: Each client has a named contact to support implementation, communication and ongoing service delivery.
- Flexible National Coverage: We support GP practices, PCNs and federations through delivery models tailored to local workforce and patient needs.
- Measurable impact: Clear defined data reporting and patient feedback monitored to show value to stakeholders
Why Choose Core Prescribing Solution for Pharmacy Technician Support?
Whether you need support with medicines reconciliation, repeat prescribing, audits, eRD or wider medicines processes, Core Prescribing Solutions can build a pharmacy technician support model around your organisation.
Speak to our team about reliable, governed and scalable support for your practice, PCN or GP federation.
Frequently Asked Questions
Yes. Many pharmacy technician tasks can be delivered remotely or through a hybrid model, depending on the work required, clinical system access, information governance, supervision arrangements and local service requirements. We can structure delivery around the needs and workflows of your GP practice, PCN or federation.
Yes. Pharmacy technicians are an established role within the Additional Roles Reimbursement Scheme (ARRS), which continues in 2026/27. PCNs using ARRS funding must meet the requirements of the current Network Contract DES, and reimbursement will depend on the specific workforce arrangement, available funding and applicable commissioner or local requirements.
Pharmacy technicians primarily support the technical and operational aspects of medicines management, such as reconciliation, repeat prescribing processes, monitoring, audits and medicines workflows. Clinical pharmacists have a greater focus on clinical assessment, medicines optimisation and complex medication reviews, and appropriately qualified pharmacists may prescribe independently. The two roles are complementary and can work together as part of a wider primary care pharmacy team.
Need Pharmacy Technicians for your PCN or Practice?
So, what’s it like working as a Pharmacy Technician?
With reviews from technicians on working with Core Prescribing Solutions
I was looking to expand not just my role as a pharmacy technician, but also my clinical knowledge…
I joined Core Prescribing Solutions at a time in my career when I was looking to expand not just my role as pharmacy technician but also my clinical knowledge, the part of pharmacy and healthcare I enjoy the most. I was also looking for something that would enable me to work flexibly – and I wanted to join a company that was innovative, forward thinking and cared about its teams.
Since working here, I have learned so much clinically: blood test results, medicine optimisations and drug audits, all with the amazing support of colleagues at Core Prescribing Solutions and in the PCN. I have been put on to the CPPE Primary Care Pharmacy Education Pathway, which has increased my knowledge and skills.
I was very proud and honoured to be nominated and shortlisted for APTUK Primary Care Pharmacy Technician of the Year Award 2022 with the support of Core Prescribing Solutions.
I would highly recommend working for Core Prescribing Solutions to any Clinical Services Teams also any PCN’s to engage with Core Prescribing Solutions.
David Leek, MAPharmT MAPCPharm – (Pharmacy Technician at Core Prescribing Solutions)
Contact Core Prescribing Solutions
Phone: 01274 442076
Email: info@coreprescribingsolutions.co.uk
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