Clinical Governance Is a System, Not Paperwork
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Clinical Governance is the system used across the NHS and healthcare as a whole to ensure care is safe, effective and consistently delivered to a high clinical safe standard. It is often seen as documentation, a system or focused on compliance, but its purpose is operational. It shapes daily clinical decision making, reduces risk and improves patient outcomes. This distinction matters because medicines account for a significant proportion of clinical activity and approximately 15 percent of all NHS patient safety incidents involve medicines.
This article explains the meaning of Clinical Governance, the seven pillars of clinical governance and the central role clinical pharmacy teams play in ensuring predictable, high-quality care in primary care.
Key Takeaways
• Clinical Governance is an operational system, not a paperwork exercise.
• Clinical Pharmacists and Pharmacy Technicians anchor this system in daily practice through structured reviews and medicines optimisation.
• Governance ROI refers to measurable improvements in safety, consistency and workflow.
• The seven pillars of clinical governance provide the structure for safe, high-performing care.
• Treating governance as leadership increases safety and staff confidence.
Data Snapshot

Clinical Governance becomes even more important when viewed through the lens of current NHS data. Medicines safety continues to be a major factor in overall patient safety, with around 15 percent of all reported NHS patient safety incidents involving medicines. Polypharmacy is now estimated to affect more than 8 million people in England, which increases the need for structured monitoring, consistent prescribing processes and reliable medicines governance.
These figures highlight why primary care requires a clear, active governance system rather than a reactive or document-led approach. Strong governance supports safer prescribing, reduces variation and improves continuity of care, particularly in areas where medicines-related risk is high.
What Clinical Governance Really Means
Short definition
Clinical Governance is the system that ensures organisations deliver safe, effective and high-quality care.
Extended explanation
The Clinical Governance Framework used across the NHS ensures accountability for quality, risk management, patient involvement and improvement. Policies are evidence of governance, but the real system is how teams work, communicate and make decisions.
In primary care, medicines drive much of the clinical risk. A strong governance system reduces variation, supports safe prescribing and ensures consistent standards across teams.
The Seven pillars of clinical governance
The seven pillars of clinical governance are:
- Clinical effectiveness
- Risk management
- Audit
- Education and training
- Patient and public involvement
- Information management
- Leadership
These pillars form the foundation that GP practices, Primary Care Networks (PCNs), GP Federations and Integrated Care Boards (ICBs) use to deliver consistent, high-quality care.
Why Clinical Pharmacy Is Central to Governance

Clinical pharmacy teams link national governance requirements with day-to-day clinical delivery. Their work supports every pillar of Clinical Governance and strengthens consistency in how medicines-related activity is managed. Many of these functions align with structured clinical pharmacy services, particularly in medicines optimisation and safety.
The Medicines audit Process as a Core Governance Tool

Audit is one of the seven pillars of clinical governance and central to improvement. The cycle involves identifying risk, analysing data, reviewing records, implementing changes and re-auditing. This process reduces clinical risk and ensures interventions lead to meaningful improvement.
Governance ROI: The Measurable Value of Doing Governance Well

Governance ROI reflects measurable safety, performance and workflow improvements achieved through strong governance systems. For organisations working at scale, structured PCN support can strengthen governance by aligning processes and medicines pathways. Governance is an investment that delivers clear value for GP practices and PCNs.
What Effective Clinical Governance Looks Like in Practice
Examples of live clinical governance in daily clinical activity include:
• Incident reporting that results in process improvements.
• Medicines reconciliation that ensures safe transfer between secondary and primary care.
• Standardised repeat prescribing workflows that reduce variation.
• Independent prescribing clinics operating within clear governance structures.
• Competency assessments, supervision and case-based learning.
Where independent prescribing is involved, structured oversight and safe-clinic models help ensure decisions remain consistent and well-governed.
These examples show governance as a working system rather than a static document.
Good Clinical Governance is not a compliance exercise. It is the foundation of high-quality patient focussed care. When clinical pharmacy teams support with clinical governance with clarity and consistency, practices see fewer errors, better outcomes and more confident decision making. That is where the real value lies.
Adeem Azhar, Co-Founder & CEO
Clinical Governance FAQs
Clinical Governance is not paperwork. It is the active system that shapes how decisions are made and how safe, consistent care is delivered. Understanding the seven pillars of clinical governance and the role of clinical pharmacy teams helps organisations build reliable, high-performing systems. When governance is embedded, practices see fewer errors, stronger workflows and better outcomes. Governance becomes a method of working, not a set of documents.
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